Mangwee Cont

What can you do with Mangwee

Mangwee allow users to buy things in partner shops or online through our mangwee online mall. Users can also pay bills, school fees, and top-up mobile airtime. Cash withdrawals can be carried out at any authorised agent country wide. Mangwee users can receive money transfers from family and friends who send using the Mangwee money transfer service.

How to get a Mangwee Account

Mangwee registration is very easy. All you have to do is visit your local Mangwee agent with a form of identification, such as a valid passport, driver’s license or NRC. Your account will then be setup in a few minutes. You can then use this account to receive funds. You can also use your account to send money to registered users at discounted rates of only K1.50 per transaction using our M-wallet. With a M-wallet, you can also pay bills from the comfort of your house or office on your computer or smartphone.

Why choose us

  • We offer the cheapest way to send money. Sending money with Mangwee costs as low as K15 to send K15,000.
  • We offer the fastest way to send money to your loved ones. The money you send using Mangwee will reach recipients in just seconds.
  • We have the simplest platform that can be used with basic computer skills
  • We are trusted by Zambians because we have handled millions of transfers.

Customer Service

At Mangwee, good customer service is key to our survival. That is why anything we do for our customers is reliable and reassuring, done with courtesy and competence of what we know best. We strive to give you a service that constantly and consistently exceed your expectations.

What we give our agents

Our aim is to make sure that you have all you need to grow and sustain your business. We provide the following tools to all our agents;

  • Tariff posters and fliers
  • Technical and training support
  • Branding of trading place

Characteristics we are looking for

  • Basic ICT skills with good communication skills and a very good product knowledge.
  • You must be able to process transactions quickly and efficiently
  • You must be honest and trust worthy. Never charge customers extra for services. All transactions are automatically deducted from client’s accounts and agents accounts are automatically credited with commission.
  • You must have the ability to always have sufficient funds in your Mangwee account to avoid sending away clients.
  • Ensure you have sufficient posters and the required branding with a clean, neat and organized trading place.
  • Must be a good listener of customer views and feedback
  • Must be friendly and welcoming to customers and seek to exceed their expectations.
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